Privacy Policy

Last updated: 8 October 2026

MSC Plumbing & Heating, based in Blackpool, Lancashire, uses personal information to respond to enquiries about plumbing, heating and bathroom services. For questions about your information, contact cranematthew15@gmail.com.

Information you provide

When you use the enquiry form, we collect your name, telephone number, email address, service required, preferred contact method and the project details you choose to share. Please do not include sensitive personal information.

How your information is used

Your information is used to discuss your project, respond to your request and prepare a quotation. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in responding to business enquiries. We do not sell your information or use this form to subscribe you to marketing.

Storage and access

Form enquiries are stored using Lovable Cloud, our website hosting and storage provider. Access is restricted and enquiries are not publicly visible. Automatic email notifications are not currently enabled. Information is kept only as long as reasonably needed to manage your enquiry and any related work or legal obligations.

Links to other services

When you choose WhatsApp, Facebook, telephone or email links, your chosen provider handles that communication under its own privacy terms. WhatsApp and Facebook are operated by Meta. Their privacy policies apply when you leave this website.

Cookies and website operation

The website does not add advertising or tracking cookies. Your browser may store information needed for basic website operation. Third-party services you choose to visit may use their own cookies.

Your rights

You may request access, correction or deletion of your personal information, or object to or ask to restrict its use, subject to applicable law. Contact Matt using the email above. You can also raise concerns with the UK Information Commissioner's Office at ico.org.uk.